Place Reviewed: Clariancy
Price: S$30 for 90 min facial (I bought a special deal voucher from StreetDeal.sg in Jan)
Available at: Jurong Point, Raffles Hotel Arcade
Services available: Facial, massage, body scrubs & wraps, hair removal treatments, slimming treatments
Review:
Before the treatment: I have been on the lookout for facial promotions on group buying websites as my current facial package was about to end and the salon wasn’t giving me a good deal anymore. So I have been dabbling a little here and there to try out facial services at various salons. Clariancy sounded very professional and the lady who took my appointment was eloquent and polite. Brownie points here! I can’t stress how important language skills are when it comes to the service line. ANYWAY… .
Atmosphere: When I arrived at the place, I felt a little uncomfortable. The place was actually a retail shop, in crowded Jurong Point, with a few partitioned rooms as the treatment rooms. I had to wait for a while for them to prepare the room (not sure why they couldn’t have done this beforehand since they already know they have appointments!) and I was left outside to browse the products they’re retailing. The therapist zoomed to me and blabbered on sales pitch if I lingered at a product for more than 5 seconds. C’mon! Give me my browsing space!
The room I was brought to was bare and minimal. The room was big but empty, with the treatment bed on the left, the sink in the middle, and a row of cupboards on the right. The bed was small and wasn’t heated though the aircon was freezing. The blanket (what blanket? It was merely a bath towel!) provided was thin and didn’t provide enough warmth. Even when I was wriggling halfway through the treatment to indicate that I was cold, the therapist didn’t offer me an additional ‘blanket’. The walls were thin and I could hear the salespeople serving the customers outside, every single sales pitch, complain and laughter, I heard it all. If you have been to Jurong Point on weekends, you’d know that the whole place is swarming with people and it’s extremely noisy.
Treatment review: The therapist was a little chatty in the beginning, but I was a lady of few words during such treatments so after a while, she just concentrated on her work. The treatment started with a cleanser, then a liquid peeling gel of some sort, after which she used the steamer on my face (how old school!!!) for a few SECONDS. Not sure if the few seconds of steaming helped to open up my pores because the extraction was over in a minute. The treatment was followed by a facial massage then a gel mask.
I wasn’t impressed with the treatment at all. The atmosphere was less than ideal, the therapist was bordering on slipshod and unprofessional (if you need to inform your colleague something, excuse yourself and do it outside the room. I’m not interested to know if you’re having fish soup or deep fried fish beehoon for dinner. And I still found some blackheads on my nose after the treatment), and the treatment was definitely NOT WORTH $200. There wasn’t even a shoulder massage! I reckon the massage gel used for the face massage was aloe vera gel or something like that because it didn’t provide any glide on the skin, even to the point of tugging at my skin when it was almost all absorbed into my skin. Unlike other facial treatments I have done, there was no visible effects after the treatment, no glow, not even a “your skin looks very clean” look.
The therapist still told me “the products will absorb into skin very quickly. There’s no sticky feeling” Erm, yea right! The products used were from an obscure brand from Japan and they were sticky as hell! Even after 30 minutes.
Rating: 1/5 (If I could, I would get a refund! Total waste of my time & money)
Would I go back again: Obviously not!!








